Hi! Looking for a telephony system?
Look no more! Our Cloud IP PBX service is the No. 1 choice with many entrepreneurs.
6 Good Reasons why you should choose us !
Tier 3 Data Center
Your business is important to us. That is why we host our service in one of the most reliable Tier III Data Center in Singapore; to ensure your service operates without any disruptions.
Direct Peering
We understand that VoIP is sensitive to latency and jitter, and that is why we established direct peering with many local service providers to ensure the routing is optimized.
99.99 up-time
Our services are equipped with full systems redundancy and path resiliency. We make sure your service is always up and running at carrier-grade SLA.
Bundled with Telco Services
Local DDI numbers, Cheap IDD calls, and free incoming.
Certified with SIP providers
Our Cloud IP PBX has been validated with many global and local service providers.
Fully Managed
We managed all your communication’s needs, so your team can focus on your core business.
"Many feature-rich endpoints for you to choose from"
cloud IP PBX packages
frequently asked questions
Our Cloud IP PBX is delivered through a carrier-grade Softswitch. It is equipped with many Softswitch features and Enterprise Telephony features. It is based on VoIP technologies and mainly operates over the SIP protocol. As long as you have an Internet connection in the office, you can enjoy Cloud IP PBX service.
In order to enjoy our Cloud IP PBX service, you will need to have an active Internet connection with any service providers. In addition, you will need an Internet-Protocol (IP) phone or softphone in order for you to make or receive calls.
Our Cloud packages come with telco services such as SIP channels and Singapore level-6 DDI numbers. You can increase SIP channel and DDI number if you believe is not sufficient for your business operations. Should you already subscribed with SIP trunking service from other providers, you can set up the Cloud IP PBX to peer with them without terminating or porting over the services.
You will need an IP Phone or a VoIP softphone to make/receive calls through our network. If you do not have an IP Phone or a VoIP softphone, you will only be able to receive calls via the PSTN/GSM network through our call forwarding/diverting feature.
You can upgrade or download the plan anytime you like. If you are downgrading your plan during the contract period, you will need to pay the difference in the contracts price.
You do not have to use our phones if you already have a compatible SIP phone. We support SIP phone from vendors such as Cisco, Avaya, Alcatel, Yealink, Grandstream, and many more.
There is no minimum user to sign up. However, we have carefully planned the packages to support most companies needs. Should you need something below our entry package, you are advised to check out our digital voice plans. If you needed something more, please contact our sales representatives for a custom package at sales@voxclaire.com
Besides monthly subscription of the service, you will be charged monthly for the call usage based on outgoing call minutes. In addition, there is a one-time charge for service turn-on as well as the purchase of IP phone, if any.
Just sign up for our service and we will help you to port over your existing number(s) to our system. All you need to do is to authorize us to handle the number porting on your behalf.
The IP Phone is plug-and-play. When you move your office to another premises, you can simply bring along the IP Phone. If you need assistance to help in the migration, we are always glad to support the relocation.
For foreigners, you are required to produce your identification documents and proof of residence. Once verified, you can sign up with our service.
For individuals, you are required (by IMDA) to produce your identification document such as NRIC or passport (foreigner) before we can turn on the service. For corporate customers, you are required to provide the ACRA biz profile for proof of incorporation in Singapore, and the identification documents of the applicant.
To terminate the service with us, please write to support@voxclaire.com. The notice period for termination is 30 days.