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Enjoy high quality VoIP calls from the comfort of your desk. Different users have different needs. Our wide range of IP Phones are designed to meet the demands of your business.
Create your Personal Virtual Receptionist
Create & customize your greetings. With Auto-attendant features, you can direct calls to anywhere; forward the calls to agents, employees or even to your mobile numbers.
Serve your customers better
Call classification, call queueing and call distribution to help route the calls to the appropriate person; improve customer’s satisfaction
Reduce your expense
Enjoy more than 20% savings on IDD calls, and 90% savings on roaming charges with our VoIP apps.
digital voice packages
frequently asked questions
Digital Voice is a Voice-over-IP service that allows you to make calls or receive calls via the Internet.
In order to enjoy our digital voice service, you will need to have an active Internet connection with any service providers. In addition, you will need an Internet-Protocol (IP) phone or softphone in order for you to make or receive calls.
If you only have wireless access to the Internet, you can still enjoy our digital voice service via a softphone app on your PC or mobile phone. Alternatively, you can purchase a WIFI IP Phone from us.
You will need an IP Phone or a VoIP softphone to make/receive calls through our network. If you do not have an IP Phone or a VoIP softphone, you will only be able to receive calls via the PSTN/GSM network through our call forwarding/diverting feature.
A typical user just needs to sign up with our Basic plan. For sales or mobile worker, we recommend to sign up the Advanced plan to enjoy the Follow-me feature. For customer service officers, we recommend to sign up for the Professional plan.
You can sign up multiple plans for the different users in your organization. All users are billed under one Organization ID.
Besides monthly subscription of the service, you will be charged monthly for the call usage based on outgoing call minutes. In addition, there is a one-time charge for service turn-on as well as the purchase of IP phone, if any.
Just sign up for our service and we will help you to port over your existing number(s) to our system. All you need to do is to authorize us to handle the number porting on your behalf.
The IP Phone is plug-and-play. When you move your office to another premises, you can simply bring along the IP Phone. If you need assistance to help in the migration, we are always glad to support the relocation.
For foreigners, you are required to produce your identification documents and proof of residence. Once verified, you can sign up with our service.
For individuals, you are required (by IMDA) to produce your identification document such as NRIC or passport (foreigner) before we can turn on the service. For corporate customers, you are required to provide the ACRA biz profile for proof of incorporation in Singapore, and the identification documents of the applicant.
To terminate the service with us, please write to email@example.com. The notice period for termination is 30 days.